Who we are
Suggested text: Our website address is: https://vibrantstay.com.
Privacy Policy for Short-Term Rentals
Effective Date: September 05, 2021
- Introduction
Welcome to Vibrant Stay. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our platform and services. By using our platform, you consent to the practices described in this Privacy Policy.
- Information We Collect
a. Personal Information: We may collect personal information you provide to us, such as your name, email address, phone number, billing information, and other details necessary for creating an account and processing transactions.
b. Property Listings: Hosts may provide property details, including property location, rental rates, availability, and amenities, to list their short-term rentals on our platform.
c. Communication: We may collect information from your communications with other users or with us, such as messages, reviews, and support inquiries.
d. Device and Usage Information: When you access our platform, we may collect information about your device, operating system, browser type, IP address, and usage patterns to enhance your experience and ensure platform security.
e. Cookies and Similar Technologies: We use cookies and similar technologies to track user activity on our platform, analyze trends, and personalize content and advertisements.
- How We Use Your Information
a. Provide and Improve Services: We use your information to process bookings, facilitate communication between users, improve our platform’s functionality, and enhance user experience.
b. Marketing and Communication: With your consent, we may send promotional emails, updates, and relevant information about our services. You can opt-out of marketing communications at any time.
c. Analyze and Aggregate Data: We may use aggregated and anonymized data for research, analytics, and business insights.
d. Enforce Policies: We use information to enforce our Terms of Use, investigate potential violations, and resolve disputes.
- Information Sharing and Disclosure
a. With Hosts and Guests: We may share certain information with Hosts and Guests to facilitate bookings, communication, and support related to short-term rentals.
b. Service Providers: We may share your information with trusted third-party service providers who help us with payment processing, data analysis, customer support, and other essential services.
c. Legal Compliance: We may disclose information to comply with legal obligations, respond to lawful requests, protect our rights and safety, and prevent fraud.
d. Business Transfers: If we undergo a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the acquiring entity.
- Data Security
a. We employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
b. While we take reasonable steps to safeguard your data, no method of transmission over the internet or electronic storage is entirely secure. We cannot guarantee absolute data security.
- Your Choices
a. Access and Update Information: You may access and update your account information by logging into your account settings.
b. Cookies and Tracking: Most web browsers are set to accept cookies by default. You can adjust your browser settings to refuse cookies or notify you when cookies are being sent. Please note that some features of our platform may not function correctly without cookies.
- Children’s Privacy
Our platform is not intended for use by individuals under the age of 18. We do not knowingly collect or solicit personal information from minors. If you believe a minor has provided us with their information, please contact us to have the data removed.
- Changes to this Privacy Policy
We reserve the right to update this Privacy Policy to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes through our platform or other means.
- Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at vibrantstaybiz@gmail.com.